Help Resources

• Password Setup
  • Set up an initial password or reset existing passwords
• Account Setup
  • Create an account (for external customers)
  • Internal customers can log in using their Unity ID

Sign In

1. Log in by accessing Lab Management
2. Select the red Unity ID Login button
   • For external users, select the gray Login button
3. You will be taken to Shibboleth, where you will enter your Unity ID and password
   • Shibboleth will process automatically if you have recently logged in. Select Accept to proceed with login.
     • If you have recently logged in through Shibboleth, this may process automatically.
4. You will be brought to your Lab Management landing page

Creating Reservations for All Facilities

• Users can create reservations from a single menu
• Select an available time for services before checkout
• Confirmed and in-progress orders are shown on the main dashboard

Reviewing Reservations & Checking Out

• Users can review orders and add additional notes for reservations during checkout
• All reservations will be added to each user’s Google Calendar, along with details on lab location, equipment requested, order status, and time/date

Agreements for NC State Users

• Some facilities require pre-approved facility agreements before scheduling services
• NC State users can request facility agreements directly through Lab Management

Agreements for External Users

• Some facilities require pre-approved financial agreements prior to scheduling services
• External users can request new facility agreements directly through Lab Management

Review or Edit Existing Facility Use Agreements

• Users can review and make adjustments to existing facility use agreements directly on Lab Management
• Each adjustment shows detailed information on funds allocated for each project, including the total for each active agreement, total amount approved, and totals remaining, pending approval, and currently in-progress

AIF

• Visit Becoming a User for information on facility access, forms, and instrumental technique descriptions
• For questions about Lab Management and other instructions, visit Lab Management Help

CHHE

• Users can submit project requests and STC voucher requests through Lab Management
• Visit Services and Support for information on Core Facilities and the Systems Technologies Core

CMIF

• Users can access CMIF-related services through Lab Management
• Visit the Facility & Project Policy page for more information about policies and additional questions

GSL

• Services requests are submitted via Lab Management
• Select genomic and equipment services include:
  • Blue Pippin
  • BioAnalyzer/Tape Station
  • Sanger and Genotyping
  • NGS
• Visit GSL Sequencing for more information on submitting service requests

METRIC

• Services requests are submitted via Lab Management
  • Users can submit equipment consultation requests directly on the application
  • METRIC requires pre-approved financial agreements. For more information, visit the facility’s Financial Agreements page.
  • Visit METRIC policies for additional guidelines and facility policies

MSE

• Services requests are submitted via Lab Management
• Visit MSE for more information on all MSE research areas and centers

NNF

• Services requests and consultations are submitted via Lab Management
• Visit Get Started Using NNF for more information on submitting project inquiry forms, samples processing, laboratory documentation, and the Lab Management System Startup

ZTE

• Service requests and consultations are submitted via Lab Management
• Visit Testing and Fabrication Services for more information on ZTE’s wide range of testing labs